About Us
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Point Research is a social business which uses research and evaluation to support and accelerate change.
As a social business we work on projects we deeply believe in and create ways of working with our partners to accelerate positive outcomes. We work alongside not-for-profit organisations, social business, philanthropy, area Health Boards, local and central government and commercial companies to create meaningful change which aims to enhance the well-being of people, places and communities. We have extensive skills and experience amongst the team in both qualitative and quantitative research which enables us to support social change on both a small and large scale. |
Meet the team
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Alex Woodley MA (Hons)
Complexity Strategist Alex is the founder and managing director of Point Research Ltd. Over
the past twenty years she has built extensive experience with
taking complex social issues and understanding how to use what we already know to create social change, and knowing how to get the data we are missing to create more traction. She is also recognised for her experience in using
qualitative and quantitative methodologies to inform and support
complex change processes.
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Tony O'Connor (PhD)
Evaluation and consumer engagement I specialise in social research, evaluation and consumer engagement in the health, local government and social service sectors. I started working as a researcher as a graduate student in 1998 before moving into a Research Management role at Auckland City Council in 2008. I moved into a Community Engagement Manager role at Auckland DHB in 2010, and took a position as Director of Patient Experience and Participation in 2015. While in management I made a point of staying active as a researcher because social research is what I love to do. My approach is participatory and action orientated, which means I involve decision-makers and service users in designing the research or engagement programme, and enjoying supporting the service provider to integrate research findings into strategy development and service improvement work.
Chris Judd (B.Ed)
Engagement, education & environment Chris has a strong interest in environmental education and youth development which have been informed by his 15 years’ experience as a primary school teacher. His most recent work is with the Tread Lightly Caravan, which offers environmental education to schools across the Auckland Region.
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We are also privileged to work with...
Point Research regularly partners with other researchers, evaluators, organisations and key influencers to effect change. Our key collaborators include:
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Cemplicity
Customer Experience Management
Cemplicity specialises in Customer Experience Management technology. Through our partnership, Point Research and Cemplicity are able to offer leading edge Patient Experience programmes to a number of New Zealand DHB's. Cemplicity are absolutely committed to improvement and continually exploring how their tools can support our work to transform patient experiences in New Zealand hospitals. By adopting their CEM technology we are confident our work is world-class and future-proofed.
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Buzz Channel
Consumer Surveys
Buzz Channel was founded in 2004 and has provided services for over 300 organisations across the public and private sectors. At Point Research, we frequently use Buzz Channel technology for our large-scale surveys and credit their innovative (and fun) survey platform with the high response rate we often get for our surveys.
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